FAQ

Q. How long will it take to install?

A. Average installation time for a Flex Choice is 1-2 days, Glass Rooms will take a little longer.

Q. Do you undertake sub-floor works?

A. Yes, Your Flex Choice representative can advise you of all necessary requirements from decking to patio stone.

Q. Is the glass shatterproof?

A. Yes, we always use laminated safety glass, which conforms to all industry guidelines.

Q. Is the structure UPVC?

A. No, at Flex Choice we only use bespoke engineered aluminium reinforced with steel inserts to ensure maximum strength.

Q. What guarantee do you offer?

A. At Flex Choice we like to give all our customers peace of mind, knowing that you are covered by a full 10 year guarantee for all glass rooms and glass verandas and a 5 year guarantee for our cabrio and awning ranges.

Q. Can you colour code your product?

A. Yes, at Flex Choice we have a choice of over 50 colours to choose from.

Q. Do I need planning permission?

A. In most cases no, but should you require this, Flex Choice will undertake the application on your behalf.

Q. Can we add lighting/heating at a later stage?

A. Yes, all of our intelligent accessories can be retro fitted at a time to suit you.

Q. How much will it cost?

A. Every application is designed and priced to meet your specific requirements, every installation is bespoke, your Flex Choice representative is able to give you an accurate fixed price quotation.

Q. What advice is available?

A. At Flex Choice Verandas we can guide you through every process, from initial design to completed installation, our fully trained team will explain every detail, from start to finish.

Q. What if something goes wrong?

A. All of our clients have peace of mind knowing that we have a dedicated customer service dept. In the event of a problem, or it’s simply to check a delivery time, our team is always on call to answer any questions or queries that you may have.

Q. Who installs the products?

A. All of our engineers at Flex Choice are fully trained to ensure the highest quality of workmanship.

Q. Why should I choose Flex Choice?

A. Flex Choice is a market leader in the supply and installation of bespoke luxury verandas and glass rooms. We offer the highest level of design and related products.